STEP 01
Go to Login Page
Navigate to the Login page and click on the "Forgot Password?" link.
STEP 02
Enter Registered Detail
Provide your registered Phone Number or Email address to receive a reset code.
STEP 03
Verify & Reset
Enter the verification code (OTP) and type in your new secure password.
STEP 04
Login Successfully
Your password is updated! You can now login with your new credentials.
⚠️Security Tip: Always use a strong password with a mix of letters and numbers. Never share your OTP code with anyone, including Rapid97 staff.
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1
Invalid Phone / EmailEnsure the details entered match your registered Rapid97 account exactly.
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2
OTP Not ReceivedCheck your network signal or Spam folder. Wait 60 seconds before requesting a new code.
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3
Account LockedIf you have tried too many times, your account may be temporarily locked for security.
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4
Contact SupportIf you no longer have access to your old phone/email, contact Live Chat for manual identity verification.